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Lost access to your crypto wallet? We can help.


In 2021, after longtime hacker Joe Grand successfully hacked the Trezor One hardware wallet to recover $2 million for its distraught owner, he realized there might be other people who need help accessing their cryptocurrency. was born!

As a team of hardware hackers, password crackers, and forensic analysts, we specialize in recovering your passwords, private keys, and other cryptocurrency data from hardware and software wallets. You are likely here because you’ve seen one of our videos. With over 10 million views, we not only show our processes, we show who we are. Transparency in the crypto world is not common. We’re here to change that.

Wallet Recovery Stories

Frequently Asked Questions

What’s your process?

Our process includes 4 primary steps. They are: 

1. Gather Information
Whether it’s a hardware or software wallet, we will ask you specific questions to best understand your problem. We will then research your issue to determine if we can assist you.

2. Initial Meeting
If we think we can help, we’ll schedule a Zoom call with Joe Grand and our team to discuss the project in more detail.

3. Sign Agreement
Next, we’ll ask you to sign our standard agreement and pass an industry-standard identity check. We do not ask for any money up front – we only receive payment as a percentage of any successfully recovered funds.

4. Recovery
It’s time to recover your funds! We’ll keep you updated through e-mails, screen captures, still images, or videos. Once successful, we’ll provide you with the required information to regain control of your funds or help you transfer your funds to a new wallet.

How much does it cost?

In the world of cryptocurrency, asking for money up front is a common tactic of scammers. We will not require any payment in advance and only take a fee if we’re successful. This fee is based on the complexity of your project and is always agreed upon before we start the work.

How do I know this is a legitimate site?

There are many Joe Grand impersonators and fraudulent copies of the website. If your project is a good fit, Joe will personally meet you on a Zoom call. This is the only way to know that you are working with the real Joe Grand. Joe does not respond publicly to social media inquiries.

I've been scammed, can you help?

Unfortunately, we are not suited to handle issues related to cryptocurrency scams or fraud. Please visit here for more information and help.

Get in Touch!

Fill out the form below to get in touch.

For the quickest response, please provide your phone number and details about your wallet. Unfortunately, we are not suited to handle issues related to cryptocurrency scams or fraud.

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